RELOCATING OR STARTING A BUSINESS

Relocate your telecommunications services with confidence.

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Arrow Cable & Wireless can take away the stress of starting or relocating a business.

Our complete solutions ensure we’ll be there to support you every step of the way.

Here’s What We Offer

New site service qualification — Is your new location right for your telecommunications needs?
Phone system relocation
Cabling
Electrical
WiFi Access Points
Video Surveillance Solutions

Expert Advice and Assistance

Expert knowledge in the latest technology
Advice on the optimal solution for your unique needs
Arrange on-site inspections to ensure smooth installation and accurate pricing
Consolidate all your services into one simple to read account
Simplify your support to one Australian based team

Relocating Your Business

Relocating your business can be a costly and stressful time.

Arrow Cable & Wireless will go to great lengths to ensure your can relocate your telecommunications services with confidence. We offer a complete solution from assessment of your proposed location through to installation of services. Our expert team offers the best business relocation advice and assistance.

Where are you moving?

You may not have thought to consider this, but telecommunications should play a very big role in deciding on your new location.
Make it a priority to check with the building management of any potential new office site about its communications capacity.

Enquire about internal wiring in the building, and if any tenants have had major problems in the past with faulty lines. Ask how far the site is from the nearest telephone exchange. If you are too far away from the exchange your internet speed will be affected. Check if any other tenants in the building have the same kind of products you do, like an Ethernet connection.

There is nothing worse than signing the lease on your brand new office space then finding out you cannot relocate your existing Ethernet service.

If you have any doubts while choosing your new office location, we highly recommend speaking with an Arrow Account Manager who will be able to guide you through the process and perform service qualifications on any addresses you may have in mind.

As soon as you have settled on your new location, please let us know so we can get the ball rolling on relocating your services. The sooner we know the better and you can look forward to a simple and seamless business move.

When are you moving?

Once we know the address, it helps to have a firm date planned for relocation. Your account manager can help deciding on the best relocation date for your phone lines and internet based on moving dates.

Some of our products take longer to relocate than others. Your account manager will work hard to ensure all products are relocated as quickly as possible.

Can I keep the same phone numbers?

The short answer is, it depends. The closer you are from your existing premises, the more likely it is that you will be able to keep your number. As telephone numbers are native to one exchange, if your new address connects to a different exchange you will need to change numbers. We can check this before you move and organise alternative arrangements such as diversions if required.

Your account manager is here to help

Your personalised Arrow account manager will be with you every step of the way, and is available at any time for any queries or concerns you have. Your relocation is in safe hands with Arrow. Moving your phones and data will go from one of your biggest worries to your smallest.

Download our FREE relocation guide

Starting a New Business

Starting a new business can be a daunting process.

One of the most important decisions to make is what telecommunications are needed. Arrow Cable & Wireless can help you plan the right telecommunications setup for your business.

How many phone lines will I need?

This can is a question with numerous options to consider. There are a few questions you need to ask yourself in regards to phone lines:

How many staff do you have? – the more staff you have the more phone lines you will need.
Will you need a dedicated fax line?
What kind of internet product will you be using – Fibre, NBN, wireless?
Will you be using EFTPOS? (This will also require a phone line).
Will you be using an alarm system? Back to base alarm systems are best placed on their own dedicated phone line.

Phone Equipment

The more phone lines you have, the more phone handsets you’ll require. You will also need to consider whether your staff will need to call each other within the office.

A phone system offers the easiest solution and can be customised for as many users as you need. Arrow have a great range of systems available that can scale as your business grows.

Internet

The type of internet product you need depends on your usage requirements. Discuss this with one of the Arrow Cable and Wireless team members, who will be able to help you assess what will be the best internet solution for your requirements.

You also need to consider the time frames for installation which can vary from a few days to a few weeks. You may also need an interim solution such as mobile broadband.